Mug Specifics

Are your mugs new or pre-owned?

Every mug we sell is pre-owned.  All of the mugs on our site have been acquired second-hand.

Do mugs come with an original box or packaging?

Since every mug is pre-owned, no original box or packaging is available.

How can I tell the condition of a specific mug?

The best way is to closely examine the pictures of each mug.  We provide multiple high resolution images of each mug for your benefit.

Do you have multiples of mugs?

In some cases, yes. Some mugs are sold as a set. Those are clearly labeled on the site. 
In other cases, we have more than one of a specific mug.  That is indicated on the stock level listed on the product page of that mug.

Ordering Process

Can I send a mug as a gift?

Yes.  When checking out, tell us in the shopping cart notes that this is a gift.  Then use your recipient’s address as the shipping address.  We will not include any cost or invoice with the order for a gift.

Can I place an order without creating an account?

Yes, we do not require an account to checkout.

Do you offer gift wrapping?

I’m sorry, we do not.

What payment methods do you accept?

Visa, MC, Discover, AmEx, PayPal and Venmo

Can I return an item?

If you would like to return an item, please contact us at mughunter8@gmail.com within 7 days of receiving your order. The returned item must be in the same condition as originally represented on mughunter.com. You are responsible for return
shipping costs.


When will my order ship?

Most orders ship within 1 to 2 business days of the order.  If it takes any longer, we will let you know.

What shipping methods do you use?

We can ship either USPS or UPS.  We will determine the best method to ship your order.  And of course, it is always free.

Do you offer a faster shipping service?

Not at this time.

Do you ship outside of the United States?

Not at this time.

More About Mug Hunter

Where are you located?

We are located in Jordan, Minnesota, a small community about 45 minutes southwest of downtown Minneapolis.

How can I trust your site?

Good question. This site is owned by a real person, Jeff Taxdahl as described on the About Us page. 
In addition to starting and owning Mug Hunter, Jeff owns another
ecommerce business with his wife Wenda called Thread Logic which they started from scratch over 20 years ago.  https://threadlogic.com/